CEO Helen Dao speaks at Rotary Club of Jersey City

On June 6th, DAO Consulting CEO Helen Dao spoke at The Rotary Club of Jersey City about the importance of cultural understanding in efficient healthcare services. Drawing on patients’ experiences, Dao explained how cultural misunderstandings obstruct patient to healthcare provider communication. As Dao mentioned, many Hispanic patients lack trust in the healthcare services on their native lands, resulting in weariness towards American healthcare providers. Dao emphasized the need for healthcare providers to understand their patients’ cultural customs.

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